Frequently Asked Questions
What is ExplorerApps?
ExplorerApps is a private Android app discovery platform that allows members to explore official apps, read reviews, and connect with a trusted community of Android enthusiasts — all in an ad-free environment.
How does it work?
Once you register, you gain access to a curated database of Android apps, community recommendations, and exclusive insights. We don’t host apps — we guide you to their official sources safely.
Do I need to pay to use it?
Yes. ExplorerApps offers a membership plan ($29/year) that grants unlimited access to the platform and up to five devices under one account.
Can I cancel my subscription anytime?
Absolutely. You can cancel at any time without hidden fees or penalties. Your account will remain active until the end of your billing cycle.
Is ExplorerApps safe?
Yes. We only reference verified and official app sources. The platform is designed for safe exploration and community interaction — not file hosting or third-party downloads.
Does ExplorerApps show ads or sponsored content?
No. We’re committed to keeping your experience completely ad-free to maintain speed, focus, and trust.
What data do you collect?
We collect only the essential information needed to provide the service — such as your email, device type, and session analytics.
How is my privacy protected?
Your data is encrypted and never sold to third parties. We comply with privacy standards and allow you to delete your account or data upon request.
Who can join ExplorerApps?
Membership is open to users 18 years or older who want to explore, review, and share app recommendations in a private community setting.
What’s your refund policy?
Refunds are handled case by case. If you believe you were charged incorrectly, you can contact our support team within 7 days of purchase.
How can I contact support?
You can reach us anytime at support@explorerapps.com We aim to respond within 24–48 hours.
Can I use ExplorerApps on different devices?
Yes. Each membership allows you to connect up to five devices, and you can switch devices from your account dashboard at any time.
Does ExplorerApps work on iOS or desktop?
While the platform is focused on Android apps, ExplorerApps is web-based, so you can access it from iOS, Windows, or macOS browsers as well.
How are apps ranked and reviewed?
App visibility is based on community activity, ratings, and curation by moderators — not paid promotions.
What if I find an app that looks suspicious or outdated?
You can report it directly through the feedback form or by contacting our team. We regularly audit listings to ensure they remain safe and accurate.